Delete a point of sale payment
When to use this procedure
Use this procedure to remove a payment from the Payment grid on the Enter Payments window when you are posting payments and saving your POS transaction(s). This procedure must be completed before you click Post.
Example of use
A customer is making a purchase and pays by credit card. You have completed the steps to enter the credit card payment for the full amount when the customer finds a gift certificate in her wallet that she'd like to apply to the transaction. You would delete the initial payment to restore the balance due and then apply a partial payment using the gift certificate and apply the remaining balance to her credit card.
Steps to complete
Prerequisites: Payments must be added to the Payment grid on the Enter Payments window to complete this procedure.
- Highlight the payment you want to delete in the Payment grid.
- Click Delete. The payment amount is reapplied to the balance due.
